Return Policy
At The Vogue Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy to ensure your shopping experience is as enjoyable as possible.
Eligibility:
- Items must be returned within 30 days from the shipping date.
- The item must be in its original condition, unworn, and with all original tags and packaging intact.
- Item must be stain free (deodorant stains, makeup, pet hair, etc)
- Item must be odor free (perfume, cigarette smoke, detergent, etc)
- Shoes must be returned inside their original shoe box (with no sign of wear)
Refund Process:
- Once we receive the returned item and verify that it meets our return policy criteria, we will initiate the refund process.
- The refund will be issued in the original form of payment, minus the shipping cost.
Return Shipping:
- The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect item shipped or damaged item).
- We recommend using a trackable shipping method to ensure the safe return of the item.
How to Initiate a Return:
- Please contact our customer service team via email at shop@thevogueboutique.com or by phone at (580)225-5155 to initiate the return process.
- Provide your order number, the item you wish to return, and the reason for the return. Our team will guide you through the next steps and provide you with a return authorization if applicable.
- Securely package the item with all original tags and packaging and include a copy of your original order receipt or packing slip.
The Vogue Boutique
109 N Main St
Elk City, OK 73644
Processing Time:
- Once we receive the returned item, please allow up to 5 business days for our team to process the return and initiate the refund.
- You will receive an email notification once the refund has been processed.
Exchanges:
- At this time, we do not offer direct exchanges. If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.
If you have any further questions or require assistance, our team is here to help. Feel free to reach out via email shop@thevogueboutique.com or call us at (580)225-5155.
Thank you for choosing The Vogue Boutique. We appreciate your business and look forward to serving you again in the future!
Sincerely,
Lori Weatherly
The Vogue Boutique